Assistant Computer Systems Administrator

The Federal Public Defender for the Districts of MA/NH/RI is accepting applications for the position of Assistant Computer Systems Administrator (ACSA). This position will be located in our Boston, MA office and will provide support for the Boston office as well as our branch offices located in Concord, NH and Providence, RI.

The ACSA receives technical guidance from the Computer Systems Administrator (CSA) and provides assistance to the CSA in all aspects of the administration of an integrated Windows Server network over a WAN. Responsibilities include, but are not limited to, answering routine computer questions, resolving user hardware and software issues, diagnosing and resolving systems and networking problems, assisting in the training of employees, maintaining technological equipment, and providing litigation support.

Applicants must be a high school graduate and possess 3 years of general experience working in the information technology field and 2 years of specialized experience with computer systems administration. The ability to lift up to 50 pounds and a valid driver’s license are required.

Strong preference will be given to applicants with experience in litigation support and the ability to train and communicate with computer users at all levels. Preference will also be given to applicants with experience in networking in a Windows Active Directory environment, consisting of Windows 10 and Windows 2008R2/2016 servers, MS Office suite, including Outlook email, mobile email access, Symantec Endpoint Protection, Symantec Backup Exec, and VMWare or Hyper-V virtualization platform. Must have excellent troubleshooting and communication skills both written and oral.

Salary commensurate with experience and qualifications. Qualified persons are encouraged to apply by forwarding a cover letter, and resume, including 3 references, by March 20, 2020 to: HRBoston@fd.org, Attn: ACSA. Federal benefits apply. Selected candidate will be subject to and retention depends on a successful high-sensitive level background investigation and FBI fingerprint check.

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